Review and Investigation
Each complaint is reviewed to ensure that it falls within the jurisdiction of the agency. If it does, and if no further details are needed from the complaining party at the time, the ODC will send a copy of the complaint to the lawyer, who is asked to submit a written response to the complaint.
The complaining party usually receives a copy of the lawyer’s response and is asked to submit further comments. Depending on the nature of the complaint and the complexity of the facts, the process of exchanging correspondence could be repeated several times. The ODC may also need to interview the parties or other witnesses directly and to obtain further supporting documents. The aim of the investigation is to gather all facts necessary to determine whether there is clear evidence of misconduct on the part of the lawyer.
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